FAQ - Frequently Asked Questions
Since your items are all hand mixed and made to order, how long will it take to produce my order to ship?
An average of 4-7 business days till shipping. This is the average time, although orders could take longer during holiday times, please leave ample time when placing order during these times.
Do you take requests for custom made items or scents?
QBA is not blending custom scents or scent matching at this time.
Do you sell Wholesale/Private Label?
QBA does sell wholesale to legitimate businesses with a valid online site or brick and mortar store. Wholesale information is obtained by making a request via the link on this website. There are no minimums, but small orders are not considered wholesale and will receive a discount. We do not private label.
Do you take returns or exchanges?
We realize that sometimes things don't work out! QBA does accept returns/exchanges as long as they meet ALL of the following requirements:
1-OUTER PRODUCT SEAL MUST REMAIN INTACT - broken seals=no exchange/refund
2-ITEMS MUST BE SHIPPED BACK AT YOUR EXPENSE
(refunds are for cost of product only, we do not refund shipping fees)
Do you offer discounts for larger quantities?
We do offer discounts for large quantities and are happy to discuss your needs. Contact QBA via email.
Can I resale your products?
I will be happy to work with legitimate business for resale. All items sold must be sold with my original Queen Bee Apothecary labeling. Queen Bee Apothecary products are not allowed to be resold without permission.